I am a
fortunate person; having served two Premiers for a total of eleven years, I
left the service of government to become engaged a business career, now
spanning nearly three decades, that included construction and development. While I am not an engineer, I have learned
much from some very good engineers and other construction professionals
including some of the things contained in this article.
Experience
is often the ingredient that offsets construction risk. Right?
Well, not always. Ask yourself
this question: If experience alone were sufficient, why do oil sands projects
continue to experience huge cost overruns despite the fact that large
conventional projects can almost be now characterized as cookie cutter? Even
SAGD and similar technologies are far more technically simplistic.Canadian Natural Resources, Imperial Oil and Suncor have been engaged in mega projects, in the oil patch, for over thirty years. Vale Inco boasts lengthy world class expertise, too. While experience is not nearly an antidote to cost overruns, having none is a seriously deficient method of warding off disappointment (a.k.a. bankruptcy).
Nalcor has no experience in large scale construction.
Senior
management will refuse to recognize the importance of experience now; but as
design issues and other problems emerge on the Muskrat Falls project, their
inexperience will start to show.
Overwhelmed bureaucrats at Nalcor will increasingly defer to SNC
Lavalin, the engineering, procurement and construction management (“EPCM”)
organization chosen for the Project.
Deferring to
engineering houses, such as SNC, is one of the prime reasons that these mega
projects get in trouble. That is less a comment on SNC than on their and other
similar companies’ orientation and self- interest.
Such
organizations will not contractually take on any risk and they make most of
their income from engineering hours. It is their bread and butter. When owners
depend on such organizations, the heads of engineering houses gleefully rub
their hands together and get ready for another big payday. Such deference suits
their business model. It allows them to
capitalize on the chaos in projects which owners realize only when it is too
late, when such projects are off the rails.
In the
engineering house, that cost reimbursable contract world, chaos equals cash.
Suffice to say: deference to engineering houses is the equivalent of putting
the fox in the hen house.
That’s the
engineering side of the mega project. Next is the contractor side. This is how one highly experienced project
manager explained how the system works:
as soon as the contract is awarded on a large project, the first to show
up are not the ones who will fire up the machinery. No, the first people on the construction site
are the contractor’s lawyer, the estimator and the project manager.
Every word
of the contract and the scope of work is reviewed and compared with what is
demanded by the Owner. Discrepancies and
inevitable design changes become opportunities; their related costs start to be
added up even before one piece of material or equipment arrives. In essence, he added, cost overruns begin
before the project does. In the contractor’s business model, the claims
department is a major profit centre.
As much as
Nalcor may tell you that it has control over project costs, the simple realty
is that it is in no position to estimate a final project price for Muskrat
Falls. Nalcor will rely on an estimate
most likely generated by SNC.
When
engineering houses prepare estimates the process is hardly what one might call
accurate or refined. They take an
estimate of engineering hours and price it; then they add the cost of major
equipment purchases (which they are reasonably good at pricing). However, to
arrive at a full price estimate, they simply rely on multiplying factors to the
engineering and equipment estimates to capture the remaining 70-80% of the
project costs such as materials and indirect and direct construction costs.
This use of
factors is akin to sticking your thumb out into the wind to see which way it is
blowing. And, as several decades of examples have proven, when it comes to estimating
final costs of mega projects, engineering houses are not very good at it.
Ultimately,
all of this will get lost in the fog of managing a major construction project.
Bureaucrats at Nalcor will keep on spending money until either the work is
completed or the money runs out.